Michelle Lucas, Commercial Client Manager, plays a vital role within our esteemed team of professionals. Her responsibilities encompass managing daily transactions such as policy changes, claims management, renewal processing, policy reviews, and numerous other services to cater to the needs of our esteemed clients.
Collaborating closely with our client executives and our company partners, Michelle actively contributes to delivering innovative risk solutions. Her expertise, backed by her Michigan Property and Casualty license, Accident & Health license, and professional designations as a Certified Insurance Service Representative (CISR) and Certified Insurance Counselor (CIC), ensures that our clients receive the highest level of service and guidance.